Verbal De-escalation Strategies

Course Code: REL-BHC-0-VDS

Hours: 0.08

Type: Online Course

Content Expiration Date: 12/31/2026

Outline:
Section 1: Verbal De-Escalation Strategies

Verbal De-Escalation Strategies

Course Contributor

Resources

References

Instructor: Lauren Quick-Graham, MSW, LCSW, LCAS, CCS

Lauren received her Master of Social Work degree from North Carolina State University in Raleigh. She has over 13 years of experience working in case management and counseling. She is a PhD student at North Carolina State University focusing on continuing professional education for adult learners. She is a Licensed Clinical Social Worker, Licensed Clinical Addiction Specialist, and Certified Clinical Supervisor in North Carolina. She has worked in private practice, the Veterans Health Administration, and community-based organizations focusing on serving adults with an emphasis on trauma, addictions, chronic pain, and crisis intervention. She has extensive experience providing clinical supervision services to social workers and addiction professionals. Lauren joined Relias as a behavioral health content writer and subject matter expert in 2021.

Target Audience:
The target audience for this course is: Behavioral Health Counselors; Care and Case Managers; Direct Care Staff; Direct Support Professionals (DSP); Marriage and Family Therapists; Psychologists; Social Workers; Substance Use and Behavioral Disorder Counselors; in the following settings: Behavioral Health: Community Services.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.